FAQ

Once I buy my membership, how long will it take to get access to the products?

After purchasing your membership, you will have full access to the website and all available products. A specifically curated selection of products will be available for Platinum Members to purchase. 

How often can I buy products?

You can buy two items per day. For example, if you buy two products at Sunday at 5pm, at 12:01am PST Monday morning you can buy two more products. All times are based on Pacific Standard Time. 

Do you offer refunds?

We do not offer refunds on memberships. We do not offer refunds on any products purchased, as detailed descriptions will be provided of each item. In the rare case an item is damaged in transit (all items will be packaged very carefully) then we will review the case with our team and determine the best course of action.

How do I change or cancel my membership?

You are never locked into any membership. Once logged in, go to My Account. From there click Manage Memberships. From the Manage Memberships page, you can change your plan to any of the three plans. You can also cancel your membership from this page. 

How often will products be added?

‘Main Drops’ will happen every Sunday at TBA. Some products and previews will start to be loaded onto the website on the Friday before the ‘Main Drops. ‘Shock Drops’ will happen throughout the week and will be announced randomly across all our social media platforms.’ There will be no product previews for ‘Shock Drops.’

How often do I get billed for the membership?

You will be billed either Weekly/Monthly/Yearly depending on which membership you choose. 

How much is shipping?

Shipping will vary based on the items you purchase. Shipping on all raw/graded cards will be a flare rate of $5. Shipping on most items will be a flat rate of $12. Some bigger items may require additional shipping costs. There will be an added option for signature confirmation. 

What type of products will you offer?

We will offer curated selections of collectibles, focusing on trading cards. There will be raw cards and cards graded by PSA, BGS, and CGC. Both TCG (trading card games) and sports SEALED products will be available to purchase. 

If you are looking for any specific products or types of products please message us through our Facebook Page: Jew Hawk Deals