Frequently Asked Questions...
After purchasing your membership, you will have full access to the website and all available products.
You can buy two items per day. For example, if you buy two products at Sunday at 5pm, at 12:01am Monday morning you can buy two more products.
We do not offer refunds on memberships. We do not offer refunds on any products purchased, as detailed descriptions will be provided of each item. In the rare case an item is damaged in transit (all items will be packaged very carefully) then we will review the case with our team and determine the best course of action.
You are never locked into any membership. Once logged in, go to My Account. From there click Manage Memberships. From the Manage Memberships page, you can change your plan to any of the three plans. You can also cancel your membership from this page.
‘Main Drops’ will happen every Sunday at TBA. Some products and previews will start to be loaded onto the website on the Friday before the ‘Main Drops. ‘Shock Drops’ will happen throughout the week and will be announced randomly across all our social media platforms.’ There will be no product previews for ‘Shock Drops.’
You will be billed either Weekly/Monthly/Yearly depending on which membership you choose.
Shipping will vary based on the items you purchase. Shipping on all raw/graded cards will be a flare rate of $5. Shipping on most items will be a flat rate of $12. Some bigger items may require additional shipping costs. There will be an added option for signature confirmation.
We will offer curated selections of collectibles, focusing on trading cards. There will be raw cards and cards graded by PSA, BGS, and CGC. Both TCG (trading card games) and sports SEALED products will be available to purchase.
Email us at contact@collectorsgalaxy.store